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china business leaders’ insights

china business leaders share their secrets and insights
with China Ready® ceo julia (ting ting) gong

  • 4:14
    CHINA READY®Global Certification Standard endorsed by China
  • 3:55
    Embarrassing moments for Chinese visitors: no air conditioning, no...
  • 2:42
    The key to Chinese customer satisfaction
  • 2:19
    The importance of service consistency
  • 1:43
    Serving affluent Chinese travelers
  • 2:10
    How to be sought-after by Chinese people
  • 2:54
    How UnionPay can boost sales volumes
  • 3:14
    How to better serve Chinese visitors
  • 2:14
    Why Chinese cultural understanding matters

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